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Globalization has meant that more people than ever have contact with other cultures as part of their work and has become one of the major factors shaping our modern society. This cross-cultural contact affects all workers in all levels of the organization. From the CEO down to the assistant, all of us can be in direct and daily contact with someone from another culture. Businesses are constantly affected by the changes happening around the world. As such, people should be equipped with intercultural skills and knowledge to better understand and engage with the challenges of working across cultures.